Form new chat

Category: Trigger

Version: 1.0

Last updated: Januari 5, 2026

Author: Any2Info

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Description

The Form New Chat trigger fires when a new chat message is added

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Configuration Options

Setting	Type	Required	Description
Platform connection	Select	Yes	Get platform connection
Collection	Select	Yes	Selected collection where to choose form definition from
Form definition	Select	Yes	Form definition to choose fields from
Include addition	Checkbox	No	Includes the additional content as an extra column in the result when true when checked

Ouput

• Message content, author, timestamp, and chat image if Include addition is enabled

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Usage

• When a new chat message is submitted

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Tips & Best Practices

• Great for support workflows

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Changelog

Version	Date	Change
1.0	Januari 5, 2026	Initial documentation version added.