History

It is possible to store chat conversations (including uploaded files) for a configurable period of time (retention period).

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Conversation behavior – key principles

• Each user starts a chat with a new, unique conversation ID, which is visible in the URL.

• For each conversation, all input parameters (files, images, etc.) remain available during the session.

  • Word, Excel, and similar documents are immediately converted to text.

  • Images are not stored in the AI provider’s storage.

• Uploaded PDF files are stored in the AI provider’s storage. See Max duration for details.

• A user may leave the chat screen by refreshing the page (e.g. pressing F5) or closing the browser.

  • These actions cannot be detected as an explicit end of the conversation.

Clearing a conversation

A conversation can be ended immediately in one of the following ways:

• Clicking the Clear icon in the header of the chat screen

• Selecting the same agent again from the left-hand menu when history is disabled

In both cases, the conversation and associated files are removed as described below.

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Clearing behavior

1. Clear icon (history enabled or disabled)

• The conversation and files are immediately and permanently deleted

• The conversation ID is removed from the Any2Info database

• Any uploaded PDF files are removed from the AI provider’s storage (e.g. OpenAI)

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2. Re-selecting the agent (history disabled)

• The conversation and files are immediately and permanently deleted

• The conversation ID is removed from the Any2Info database

• Any uploaded PDF files are removed from the AI provider’s storage

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History settings

Property	Description
Enable history	When enabled, the agent retains previous interactions. Activates additional cleanup options.
Max count	Sets the maximum number of stored conversations for this agent.
Max duration	Sets the maximum number of days a conversation may exist. After this period, conversations and any previously uploaded PDF files are removed from both the Any2Info database and the AI provider’s temporary storage.

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History behavior

History disabled

• Conversation IDs are stored in the Any2Info database, but cannot be viewed.

• Previous conversations cannot be retrieved in the future.

• Uploaded PDF files are stored in the AI provider’s storage.

• Max duration and Max count determine when conversations and PDF files are automatically cleaned up.

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History enabled

• Conversation IDs are stored and visible in the URL.

• Previous conversations will be retrievable in the future (feature in development).

• A conversation can be reopened using its conversation URL.

• Uploaded PDF files are stored in the AI provider’s storage.

• Max duration and Max count determine when conversations and PDF files are automatically cleaned up.

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Max duration (retention period)

History enabled

• Defines the maximum duration (in days) for conversations of the specific agent.

• Conversations, including PDF files and other associated data, are removed after X days from:

  • The Any2Info database (conversation ID)

  • The AI provider’s storage (e.g. OpenAI PDF files)

• Cleanup runs hourly, processing batches of 20 items.

  • As a result, a conversation may be removed approximately up to 25 hours after the retention period expires.

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History disabled

• Defines the maximum duration (in days) for conversations of the specific agent.

• Conversations, including PDF files and other associated data, are removed after X days from:

  • The Any2Info database (conversation ID)

  • The AI provider’s storage (e.g. OpenAI PDF files)

• Cleanup runs hourly, processing batches of 20 items.

  • As a result, a conversation may be removed approximately up to 25 hours after the retention period expires.