# Model

### Available agent types

When creating an agent, you must select an **agent type**.

An agent type determines:

* The **AI provider** (OpenAI or Azure AI)
* The **model or deployment**
* The **available properties and behavior** of the agent

#### <mark style="color:$danger;">IMPORTANT!</mark>

* For **OpenAI**, the selected agent type directly determines the model
* For **Azure AI**, additional configuration is required in the **Model** section

This means that for Azure, the selected agent type must match your configured **deployment**

***

### OpenAI

OpenAI uses **direct model selection**.

#### Connection

Select your OpenAI API key connection.

#### Model

Choose a model directly:

* **GPT-5 models** – Recommended for advanced use cases and production agents
* **Transcription models** – For audio-to-text workflows

***

### Azure **AI**

Azure uses **resource name** and **deployments instead of direct model names**.

#### Connection

Select your Azure API key connection.

#### Resource name

The name of your Azure AI resource -> this can be found in the Azure portal.

#### Deployment name

The name of the deployed model in Azure.

⚠️ Important:

* This is **not the model name**
* This is the **deployment name you created in Azure**

***

### Common issues

* Incorrect **resource name**
* Incorrect **deployment name**
* Using a model name instead of a deployment name

If the agent does not respond, verify these values first.

***

### Next steps

Once the model is configured:

* Continue with **Settings**
* Define **Instruction**
* Configure **Input and Output**


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