> For the complete documentation index, see [llms.txt](https://academy.any2info.com/any2info-academy/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://academy.any2info.com/any2info-academy/no-code-platform/tools/notifications.md).

# Notifications

**Category:** Tools

**Version:** 1.0

**Last Updated:** July 9, 2026

**Author:** Any2Info

***

### Description

The **Notifications** tool allows administrators and users with notification permissions to send notifications to specific users and user groups.

Notifications are always delivered to the recipient's **Timeline**. If the recipient has push notifications enabled on their mobile device, a push notification is also sent.

Depending on the selected notification type, users can be directed to dashboards, forms, workflow overviews, or simply receive an informational message.

***

### Configuration Options

| Setting     | Required | Description                                                                                           |
| ----------- | -------- | ----------------------------------------------------------------------------------------------------- |
| Title       | Yes      | The title displayed in the notification.                                                              |
| Description | Yes      | The message shown in the notification timeline.                                                       |
| Image       | No       | Optional image displayed in the notification timeline. Images are not included in push notifications. |
| Recipients  | Yes      | One or more users and/or user groups that will receive the notification.                              |
| Type        | Yes      | Defines the action performed when the recipient opens the notification.                               |

#### Notification Types

| Type                   | Additional Configuration | Description                                                    |
| ---------------------- | ------------------------ | -------------------------------------------------------------- |
| Information            | None                     | Displays an informational notification in the user's timeline. |
| Open dashboard         | Dashboard, Restricted    | Opens the selected dashboard when the notification is opened.  |
| Open overview          | Form, Restricted         | Opens the overview (list view) of the selected form.           |
| Create form            | Form, Restricted         | Opens the selected form in create mode to add a new record.    |
| Open form              | Form ID, Restricted      | Opens an existing form record using the specified Form ID.     |
| Open workflow overview | None                     | Opens the Workflow Overview.                                   |

#### Restricted Option

The **Restricted** option is available for **Open dashboard**, **Open overview**, **Create form**, and **Open form** notifications.

* **Enabled**: After viewing the content, the user is automatically returned to the **Timeline**.
* **Disabled**: After closing the content, the user returns to the application's main menu.

***

### Usage

Use the **Notifications** tool to communicate directly with platform users or groups and guide them to relevant content inside the application.

Typical use cases include:

* Informing users about important announcements.
* Directing users to a dashboard requiring attention.
* Opening a specific form record for review.
* Asking users to create a new form entry.
* Guiding users to a workflow overview.
* Sending targeted notifications to individual users or entire user groups.

***

### Recipient Selection

* Notifications can be sent to both **individual users** and **user groups**.
* Multiple users and groups can be selected in a single notification.
* When a user group is selected, the notification is delivered to all members of that group.

***

### Delivery

Notifications are delivered through two channels:

* **Timeline** (always)
* **Push notification** (only when the recipient has enabled push notifications on their device)

If push notifications are disabled, the notification remains available in the user's Timeline.

***

### Timeline

All sent notifications are stored in the user's **Timeline**, allowing recipients to review previously received notifications.

Images attached to notifications are displayed only in the Timeline and are not included in push notifications.

***

### Tips & Best Practices

* Use descriptive titles so recipients immediately understand the purpose of the notification.
* Send notifications to user groups when multiple users need the same information.
* Use actionable notification types (such as **Open dashboard** or **Open form**) to guide users directly to the required location.
* Use the **Restricted** option when users should return to the Timeline after completing the requested action.

***

### Limitations

* Notifications cannot be edited after they have been sent.
* Each notification is a one-time message.
* Push notifications depend on the recipient enabling push notifications on their device.

***

### Changelog

| Version | Date         | Change                               |
| ------- | ------------ | ------------------------------------ |
| 1.0     | July 9, 2026 | Initial documentation version added. |


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