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States

Category: Footer

Version: 1.0

Last updated: May 21, 2026

Author: Any2Info


Description

The States List Footer is a mini designer available exclusively within the Forms Designer. It is used for defining and managing state lists, which are in turn exclusively used by the State Field and Workflow Field.

The footer allows users to create, edit, and delete state lists. A state list consists of a single-level collection of state items that define the possible states a form message can have.

Each state item consists of:

  • A unique name

  • A translated display value using a display text

  • An internal state

  • An optional color

  • An optional icon

The configured states are applied to saved form messages through the use of a State Field or Workflow Field.


State Item Configuration

Setting
Required
Description

Name

Yes

The internal name of the state item.

Display Text

Yes

The translated display value shown to users.

Internal State

Yes

Determines the behavior and editability of the saved form message.

Color

No

Optional color associated with the state item.

Icon

No

Optional icon associated with the state item.


Internal States

There are 3 available internal states:

Internal State
Description

Open

Any user authorized for the form message can edit and save changes to the message.

Closed

The form message becomes locked and can no longer be changed.

Closed for User

Changes can no longer be saved manually by users. Updates are only possible through the API, typically performed by dataflows.


Usage

The States List Footer is used to define workflows and status progressions for forms.

Typical use cases include:

  • Approval workflows

  • Ticketing states

  • Order processing stages

  • Validation statuses

  • Automated processing flows

  • Locking completed forms

The created state lists become selectable within State Fields and Workflow Fields.


Behavior

  • State lists are single-level and do not support nested states.

  • State items determine both the visual representation and editability behavior of a form message.

  • Colors and icons are primarily used for visual indication within forms and overview screens.

  • Internal states directly control whether users can modify saved messages.


Tips & Best Practices

  • Use clear and recognizable display texts for end users.

  • Use colors consistently to improve readability and workflow recognition.

  • Reserve the Closed for User state for automated workflows and integrations.

  • Keep state lists concise and logically ordered.


Errors & Troubleshooting

Issue
Cause
Solution

State list not selectable

No State Field or Workflow Field exists

Add a compatible field to the form

Users cannot edit a message

The current state uses a locked internal state

Verify the configured internal state

API updates fail

Incorrect API or workflow configuration

Verify the dataflow or API integration

Missing colors or icons

Visual properties were not configured

Edit the state item configuration


  • State Field

  • Workflow Field

  • Forms Designer

  • Dataflows

  • API Integrations


Changelog

Version
Date
Change

1.0

May 21, 2026

Initial documentation version added.

Last updated

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